A subdomain looks like something.domain.com. Subdomains can be handy for separating different parts of your website. For example, shop.domain.com or blog.domain.com. Let me show you how to create a new subdomain. View Article
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Can I have more than one domain on the same account?
September 12, 2013 By
If you have the webmaster plan you can have up to 5 domains on your account. If you have the professional plan you can have as many domains as you want on your hosting account. If you have any questions about this feel free to comment below or contact us. We’d be happy to help […] View Article
Can I change my domain name?
September 12, 2013 By
Yes you can. Just order the new domain then contact support and we’ll change the domain on your hosting account. Be sure to include your old domain and your new domain in the request. View Article
Your connection has been blocked in the server’s firewall.
September 12, 2013 By
I know this is a pain and it’s not our intent to keep you from your website but it sometimes happens. Our security systems watch for things like failed login attempts. This is done to stop hackers from trying to crack your passwords. Hackers have scripts that will try tens of thousands of common passwords in […] View Article
When I go to my site I see “index of” why?
September 11, 2013 By
The web server shows an “Index Of” page when it can’t find a index page. To get your home page to load automatically just rename it index. The web server looks for index files in this order: index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.php index.phtml default.htm […] View Article
How do I get my domain to work?
September 11, 2013 By
If you ordered the domain name from us and it’s not working within 24 hours please contact billing. Angela in billing takes care of all the domain name registrations so if there’s an issue she can help sort it out. If your domain was registered with a different registrar you’ll just need to login (contact […] View Article
When I try to check mail I keep getting a login screen or username and password mismatch error.
September 11, 2013 By
If you get this error the username or password you’re using is incorrect. Make sure you’re using the full email address as the username. (example@yourdomain.com) Make sure you’re using the email address you set for this email address when you created it. Passwords are also case sensitive. If needed you can always reset your email […] View Article
How do I setup my email account in windows live mail?
September 11, 2013 By
Lets get your email address setup in windows live mail. It’ll only take a few minutes. View Article
How do I setup my email account in thunderbird?
September 11, 2013 By
Need to get your email account setup in thunderbird? Let me show you how it’s done. View Article
How do I setup my email account on iPhone or iPad?
September 10, 2013 By
Hello all! In this article I’ll tell you step by step how to setup your email address on on your new iPhone. This was done on an iPhone 5 but the others are basically the same. View Article
