We provide static ips by default for Advanced and Professional accounts.
Usually we only give static ips to economy and standard accounts if you have a good reason. Why? Because ARIN (the people who control the ip addresses of the internet) setup strict rules that state that we can not give an ip to a domain just because you want it. Two valid reasons are:
1. You need SSL setup
2. You need anonomyous FTP setup
If you have a valid reason for a static ip, you will need to backup your entire site (using the backup feature in your control panel) before requesting it because we will terminate your account and reset it up
After your site is backed up, open a trouble ticket at our HelpDesk and request a static ip.
There is a $2.50 setup and $2.00 per month for a static ip address
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